PWL Fashion provides you with online shopping through which you are able to buy products available in PWL Fashion stores from the comfort of your home through your computer. Moreover, we also offer you the opportunity to get to your favorite products at discounted prices in the “SALE” section, and thus save.
TERMS OF PURCHASE AND DELIVERY
Site ordering is possible for all listed models on the site by clicking the “ADD TO CART” button. When ordering, all required information is required. After that, you will receive an automated e-mail confirmation of the order, and we will only contact you in case you can not provide the ordered item.
We try to have the products offered on the site in all sizes, but due to the dynamics of the market and the number of retail facilities in Serbia, there is a possibility that in certain cases the ordered product will no longer be available in our warehouse in the required size. This remark primarily refers to models that have been on sale for a long time.
If this happens, our sales department will notify you about this by email and offer you an alternative. The ordered products via the Internet will be delivered to you through the courier service. Payment of purchased products is possible at the time of takeover, i.e. I will return.
The delivered courier service will be delivered within 5 business days from the date of order confirmation.
Before ordering, the courier service will contact you to determine the place and time of personal delivery. After the unsuccessful first delivery, it will be tried again within 24 hours. If after the second attempt the ordered goods are not delivered, it is considered that you have canceled the order and that the Purchase Agreement has been terminated.
If you are not satisfied with the purchased product, you have the right to withdraw from the purchase within 7 days from the date of takeover of the goods. In the event of a cancellation, you have the right to replace the product for another product or to return the money to you.
In order to obtain one of the rights when returning the purchased product, the ordered goods must not be damaged or damaged, they must be returned in the original packaging, with the attached bill, the signed correction order and the filled-in bill that was also delivered to you when delivering the goods.
In the event of a refund, you will bear the cost of transporting goods.
If you choose to order another product in exchange, we will bear the costs of shipping a new product.